If you are not satisfied with the item you have received, we will allow you to return or exchange the item within a 30 day period, counting from the date of reception, provided that the item has not been used or damaged. Consequently, we cannot accept exchanges or returns of used or damaged items (except in the case of flaws) and also for discounted items.
All returns of purchased items must be carefully packaged and include a duly completed delivery note or returns form. We will provide you with a shipping label and return form, please contact us via mail: email@example.com.
You have the right to withdraw from the present contract within 14 calendar days without any need to give reasons. The withdrawal period expires 14 calendar days from the date of purchase.
To exercise the right to withdraw, you must notify us of your decision to withdraw from the contract through an unequivocal declaration, please send us an email to firstname.lastname@example.org.
To comply with the withdrawal deadline, the notification in which you exercise your right to withdrawal simply needs to be sent before the corresponding deadline expires.
NEXT GENERATION HEADWEAR®, Next Generation Headwear GmbH, Rosenberggürtel 15/14, 8010 Graz, Austria